Job Description

The Community Outreach Coordinator will serve as the local face of Moms Meals throughout Michigan working directly with healthcare providers case managers social service agencies and individuals to promote and facilitate the growth and access to Moms Meals. This role is responsible for driving awareness building relationships and supporting program enrollment to help ensure nutritious meals reach those who need them most. This position reports to the Manager of Healthcare Partnerships. The successful candidate will drive an increase in HDM referrals from a variety of organizations throughout Michigan.

This position will be based in Michigan ideally located in the Metro Detroit or surrounding areas and travel statewide will be anticipated as needed. The chosen candidate will also be eligible for a company car.

Salary range: $

Remote hires will be required to travel to our headquarters in Ankeny IA (company paid) on their first day for orientation.

We have ONE opening posted in two locations. Please do not apply for both postings.

Benefits

Our employees enjoy a generous package of benefits that we are thrilled to provide and feel is part of what makes us different as an employer. We value our team members and this is one way we can show it.

Benefits include:

-PTO holiday pay and holiday of choice

-401(k) match

-Life insurance

-Short-term disability

-Health dental and vision insurance

-Maternity/paternity leave

-Health savings account (HSA)

-Flex spending accounts (FSA) health and dependent

Position Responsibilities may include but not limited to

• Build and maintain strong relationships with key community stakeholders including social workers discharge planners senior centers non-profits and other community locations.
• Promote Moms Meals products and products through in-person outreach community events presentations and educational sessions.
• Increase awareness of the ILOS (In Lieu of Services) program in Michigan that allows eligible Michigan Health Plan Members to access services related to nutrition.
• Identify and engage eligible clients assisting them with understanding their options and navigating the enrollment process.
• Act as a liaison between clients referral sources and internal teams to ensure seamless service delivery.
• Track outreach activities client engagement and outcomes using CRM tools or internal systems.
• Stay up to date on local and state programs that offer meal benefits and collaborate to align services.
• Represent Moms Meals at local fairs expos conferences and coalition meetings.
• Provide feedback from the field to improve customer experience and address barriers to access.
• Offer and schedule onsite (preferred) or virtual in-services with target organizations
• Be highly visible within MI communities by engaging in community-based events
• Attend and participate in county round tables and county and state webinars to represent Moms Meals
• Cover for Manager of Healthcare Partnerships when needed

Required Skills and Experience

• Associates or Bachelors degree
• 2 years of community outreach sales or health care
• Demonstrated ability to successfully engage community health organizations
• Proven ability to work with cross functional teams
• Excellent oral and written communication skills; experience giving presentations
• Experience using Microsoft Office suite including PowerPoint and Excel
• Willingness to travel locally and statewide; travel 75% but mostly DAYTIME travel. There will be 1-2 overnight stays at times and two national sales meetings per year.

Preferred Skills and Experience

• Experience in community outreach sales social services or healthcare
• Strong interpersonal and communication skills with a customer-focused approach
• Comfortable working independently in the field with minimal supervision
• Passion for serving underserved or vulnerable populations
• Knowledge of Medicaid Medicare and social assistance programs
• Must possess a valid drivers license and reliable transportation

Physical Requirements

• Repetitive motions that include the wrists hands and/or fingers
• Sedentary work that primarily involves sitting remaining in a stationary position for prolonged periods
• Visual perception to perform job including peripheral vision depth perception and the ability to adjust focus

We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.

Required Experience:

IC

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