Job Description

Since 2020, dWELL has been an affirming recovery housing program on a mission to support young adults in their transition to independence through residences and a community-based approach that supports growth and healing. We provide a personalized, foundational, skills-based model that helps young adults pursue their individual life goals. We are looking for a passionate, detail-oriented, and innovative HR Generalist  to join our New York City team and contribute to our goal of making a difference.

We are seeking a hands-on, detail driven HR Generalist who will provide daily support to the dWELL Recovery Program Director and assist with all aspects of HR. The role will support all human resources activities including recruiting, performance management, employee termination tasks, employee engagement, and the year-end processes, and all other HR duties as assigned.

What You Will Do:

• Partner with staff and leadership to build an inclusive, supportive, and high-engagement workplace culture.
• Manage the full employee lifecycle by leading recruiting, onboarding, and offboarding processes with a focus on candidate and employee experience.
• Ensure HR operations run seamlessly by maintaining compliance, handling sensitive employee matters with discretion, and safeguarding all HR data.
• Serve as the first point of contact for employee questions related to policies, benefits, time off, and HR processes.
• Support performance management, progressive discipline, and year-end review processes, ensuring documentation and communication are clear and consistent.
• Maintain accurate and up-to-date employee records, personnel files, and HRIS data.
• Assist with benefits administration and leaves of absence, ensuring employees are supported through every stage.
• Collaborate with the HR Director on employee relations, conflict resolution, and investigations as needed.
• Contribute to HR initiatives and projects that strengthen systems, improve processes, and enhance organizational effectiveness.

What You Need to Qualify:

• 5 or more years of related HR experience preferred.
• Recruiting experience is required.
• Ability to build and develop relationships and collaborate effectively.
• Business acumen and proficient Human Resources knowledge.
• Strong communication skills (verbal and written) and interpersonal skills (approachable and engaging).
• Exceptional intuition, sensitivity, listening and problem-solving skills.
• Strong organizational and time management skills. Work effectively with limited supervision.
• Detail-oriented
• Knowledge of HRIS systems and ADP is preferred
• SHRM certification preferred 
• Ability to be on-site in NYC location 5 days per week 

Physical Requirements:

• Ability to lift 20–40 lbs occasionally
• Ability to stand, walk, or respond quickly during emergencies
• Ability to walk multiple levels of stairs multiple times daily
• Must be able to complete facility rounds and inspections

What We Offer:  

• Full benefits including comprehensive medical, dental, vision and a 401K with up to 3% company match, fully vested after 3 years 
• Flexible PTO - for a team that’s rested, recharged and feeling their best
• Hands-on, creative, team-based work environment  in the heart of New York City
• We are family-owned  and operated, offering a close-knit culture that emphasizes teamwork, trust, and a personal connection with every member of our team
• 12 weeks Paid Parental Leave  following a full year of service - providing support and flexibility during life’s most important moments

Dwell is an equal opportunity employer. We consider applicants for all positions on the basis of merit, qualifications and business needs, and without regard to race, color, national origin, religion, sex, gender identity, age, disability, alienage or citizenship status, ancestry, marital status, partnership status, creed, sexual and reproductive health decisions, genetic predisposition or carrier status, sexual orientation, uniformed service or veteran status, familial status, status as a victim of domestic violence or any other status or characteristic protected by applicable federal, state or local laws.

Must be able to perform extensive standing, walking, and climbing; to lift up to 50bs. regularly, to transport and stock assigned supplies and materials. Must be able to bend, stoop, and climb to reach materials.

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