Housing Navigator
Location : Dallas, TX 75247 | Onsite
Compensation & Schedule
• $25+/hr BOE
• Monday–Friday, 8:00 AM – 5:00 PM (60-minute lunch)
• Temporary; potential Temp-to-Hire or Direct Hire
Role Impact
The Housing Navigator supports rapid housing placement efforts by guiding households through application, lease-up, and initial stabilization. This role ensures timely unit approvals, compliant documentation, and smooth move-ins for 40–50 active households. Success is measured by reduced time to lease-up, complete and accurate documentation, and improved housing stability outcomes.
Key Responsibilities
• Coordinate and schedule unit viewings with landlords and property managers
• Collect required documents, enroll households in HMIS (Homeless Management Information System) and Padmission Journey, and submit housing applications
• Conduct or coordinate unit inspections, complete habitability and safety documentation, and confirm rent reasonableness compliance
• Prepare and submit Request for Tenancy Approval (RFTA) packets; track status and follow up to prevent move-in delays
• Support lease signing, utility setup, and move-in coordination; conduct post move-in check-ins and monitor housing stability
Minimum Qualifications
• Experience in housing navigation, leasing, property coordination, or case management
• Ability to manage 40–50 active households and multiple timelines simultaneously
• Strong documentation, organizational, and communication skills
Core Tools & Systems
• HMIS (Homeless Management Information System)
• Padmission Journey
• Microsoft Office (Word, Excel, Outlook)
• Digital document management systems
Preferred Skills
• Familiarity with rent reasonableness determinations and housing compliance standards
• Experience working with landlords, property managers, and vulnerable populations
• Detail-oriented with strong follow-through
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