Job Description

Location: Knoxville, TN
Salary: 55-65
Benefits: Standard


Looking for a Assistant Housekeeping Manager for a full-service hotel in downtown Knoxville, TN





QUALIFICATIONS:

• At least 3 years of progressive experience in a hotel or a related field; or a 2-year college degree and 2 or more years of related experience; or a 4-year college degree and at least 1 year of related experience.
• Supervisory experience required.
• Must be proficient in Windows Operating Systems.
• Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.
• Must have the ability to assimilate complex information, data, etc., from disparate sources and consider, adjust or modify to meet the constraints of the particular need.
• Must be effective at listening to, understanding, clarifying and resolving the concerns and issues raised by coworkers and guests.
• Must be able to work with and understand financial information and data, and basic arithmetic functions.

RESPONSIBILITIES:

• Approach all encounters with guests and employees in an attentive, friendly, courteous and service oriented manner.
• Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards).
• Comply at all times with Hospitality standards and regulations to encourage safe and efficient hotel operations.
• Assist in establishing and maintaining a key control system for the department.
• Ensure the proper use of radio etiquette within the housekeeping department.
• Schedule routine inspections of all guest rooms/suites and public areas to ensure everything is clean and in good repair
• Assist in controlling expenses and minimizing waste in all areas of housekeeping.
• Participate in the preparation of the annual departmental budget and financial plans
• Conduct pre-shift meeting and review all information pertinent to the day's activities
• Assist with inspection of rooms daily (do not schedule an additional Supervisor unless occupancy is over 90 rooms or with General Manager's approval -property specific).

Job Tags

Permanent employment, Full time, Shift work

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